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Q Can you accept customizing the products? What is the MOQ?
A We can help to customize your products after approving our evaluation. Our MOQ is 100pcs.
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Q I'd like to know more about your products and what your trade terms?
A Please contact our sales to get more information about our products or trade terms.
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Q How long is your production time?
A Usually 45-55 days ,it depends on the quantity ,material and so on. We suggest to check delivery time case by case.
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Q How do you to handle the issue if the products have some problem after received?
A We shall try our best to solve customer's problems and put forward proposals to handle problems. We will compensate the customers for loss by-products if the problem caused by the product.
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Q Is it possible to put our LOGO on your product or product packaging? What is the MOQ?
A Of course, please contact to comfire the details about your LOGO, normally the MOQ is just 100 pcs for custom your logo. If you want custom packaging, the MOQ is 500 pcs.
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Q Does your products has the warranty time? How long is the warranty?
A The warranty period for our products is 1 year, we try our best to serve you with high quality energy storage battery and after-service.
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Q Which shipping way do you use? And how long is the delivery time?
A We accept DHL, EMS, Fedex, and more. Sample: 5-7 days express delivery after payment;OEM/ODM sample need detail discussion; OEM/ODM order need 30 to 45 days.
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Q What methods of payment do you accept for the full-order?
A 100% payment before shipment (mass order need pay 30% deposits before send), we accept TT ,paypal , western union , LC at sight.
